Compatibility,
setup & warranty.
Check which remote you need, follow setup instructions and find warranty support.
How do I find the right remote?
Check the brand and model number on the back of your existing remote or the label on your garage or gate motor. Search for these details in our remote finder, then read the compatibility information on the product page.
Appearance alone isn’t enough: similar remotes can use different frequencies or coding systems. A stockist can help confirm your match.
How do I set up my Mote?
Scan the QR code on your Mote packaging with your phone camera for the instructions specific to your model. Programming steps vary between systems; some require access to the motor or receiver.
For shared gates or apartment buildings, check with your building manager before programming a new remote.
Is a battery included?
Yes, the Mote remote range includes a battery. Follow the model-specific instructions for setup and battery replacement.
Keep button and coin batteries away from children. If you suspect a battery has been swallowed or placed inside the body, seek immediate medical help.
What does the 24 month warranty mean?
The Mote product range is backed by a 24 month warranty. If you have a problem, contact your place of purchase with your receipt and product code so the team can assess it and help with the next steps.
This warranty is in addition to your rights under Australian Consumer Law. Keep your proof of purchase and packaging details for reference.
Can I buy directly from this website?
Mote is available through our stockists. Use this site to find your remote, check its recommended retail price and locate your nearest store. Local pricing and availability can vary, so we recommend calling ahead.
I can’t find my model. What’s next?
Try searching by the main brand name, or check the motor label for another model number. If you’re still unsure, bring your existing remote or a clear photo to your nearest stockist.
Is Mote Australian owned?
Yes. Mote is Australian owned and operated. Our garage and gate remotes are available through local stockists across Australia.